Terms & Conditions

Last updated: August 28, 2026

These Terms & Conditions (“Terms”) govern your use of the iMax IPTV website and subscription service (“the Service”). By purchasing, activating or using a subscription you confirm that you have read, understood and agree to be bound by these Terms. If you do not agree, please do not use the Service.

1. Who we are

iMax IPTV provides access to streaming media over the internet. You can reach us any time at orders@imaxiptv.best or on WhatsApp at +1 (505) 528-2537.

2. Eligibility

You must be at least 18 years old, or the age of majority where you live, to purchase a subscription. By ordering you confirm that you meet this requirement and that the details you give us are accurate and belong to you.

3. What the subscription includes

A subscription gives you personal, non-transferable access to the channels and on-demand content available on our servers for the period you paid for. Channel line-ups, categories and on-demand libraries are supplied by upstream providers and can change, be added to, or be removed at any time without prior notice. We do not guarantee that any one specific channel, event or title will remain available for the whole of your subscription period.

4. Devices and fair use

Your subscription is licensed for the number of simultaneous connections included in your plan. You may install your login on your own devices, but you must not:

• share, publish or sell your credentials to anyone else;
• resell or redistribute access without a written reseller agreement with us;
• rebroadcast, record for redistribution, or publicly display the content;
• use the Service for any unlawful purpose, or attempt to probe, scan or interfere with our servers.

We monitor for credential sharing. Accounts found in breach may be suspended or terminated without refund.

5. Your account details

You are responsible for keeping your username, password and portal URL confidential. Tell us immediately if you believe your details have been exposed and we will issue new ones.

6. Payment

All subscriptions are prepaid for the term you select. Prices are shown in US dollars (USD) and exclude any bank, card or currency-conversion fees your provider may charge. We do not store your card details; payments are handled by the payment provider you choose at checkout. Subscriptions do not auto-renew — you choose whether to renew when your term ends.

7. Activation

Most orders are activated within 5–15 minutes of confirmed payment. We send your login details to the email address and WhatsApp number you provide, so please make sure both are correct. Delays can occur outside our control; if your details have not arrived within a few hours, contact us and we will resolve it.

8. Free trial

Where offered, a free trial is provided so you can test quality and stability on your own device. Trials are limited to one per household or device, may be shorter than a paid subscription, and may exclude some content. We may withdraw or refuse a trial at our discretion, for example where we detect repeated trial requests from the same person.

9. Service availability

We aim for 99.9% uptime and operate load-balanced servers with anti-freeze technology. Even so, we do not warrant that the Service will be uninterrupted or error-free. Scheduled maintenance, upstream provider outages, your own internet connection, your ISP, or events beyond our reasonable control may cause temporary interruption. Your internet connection must meet the minimum speeds we publish (about 15 Mbps for HD and 25 Mbps for 4K).

10. Support

Support is available 24/7 by WhatsApp, Telegram and email. We will help you install the Service, troubleshoot playback and replace credentials. We cannot provide support for hardware faults, third-party applications we did not supply, or problems caused by your own network.

11. Content and third-party rights

All content delivered through the Service belongs to its respective owners. iMax IPTV claims no ownership of any third-party channel, film, series, trademark or logo. You are responsible for ensuring that your use of the Service complies with the laws and broadcasting rules that apply where you live.

12. Suspension and termination

We may suspend or terminate your access without refund if you breach these Terms, if we detect fraudulent payment or chargeback abuse, or if we are required to do so by law or by an upstream provider. You may stop using the Service at any time; see our Refund Policy for what is refundable.

13. Limitation of liability

To the maximum extent permitted by law, our total liability to you for any claim arising out of the Service is limited to the amount you paid for your current subscription term. We are not liable for indirect or consequential loss, including lost profits, lost data, or missed events.

14. Changes to these Terms

We may update these Terms from time to time. The version published on this page is the version that applies. Where a change is material we will make reasonable efforts to notify active subscribers. Continuing to use the Service after a change means you accept the updated Terms.

15. Governing law

These Terms are governed by the laws of the State of California, United States, without regard to conflict-of-law rules. Nothing in these Terms removes any statutory consumer right you may have where you live.

16. Contact

Questions about these Terms? Email orders@imaxiptv.best or message us on WhatsApp at +1 (505) 528-2537.